3D HORSE is distributed by 3D SURGICAL.
3D SURGICAL is concerned about the protection of personal data. It undertakes to provide the personal data it processes with a level of protection that complies with applicable regulations. This Privacy Policy describes the commitments made to this effect with regard to individuals, from whom it is required to collect and process personal data (hereinafter the “User”) and connected to the website, particularly accessible to the address 3dhorse.fr (hereinafter the “Site”).
Responsible for treatment
Personal data are collected and processed by 3D HORSE. The person in charge of the processing of personal information is: Anaïs Bost. She can be contacted by mail at the postal address: 12, rue de la Tuilerie, ZA de la Tuilerie, 94440 Marolles-en-Brie or by e-mail to: info@3dhorse.fr
Personal data processed
– Title
– Name
– First Name
– Personal or professional emailUsername and Password
– Personal and professional full address
– Phone number – Order history
– Credit Card Number
– Complaints
– Individual or professional
– Tax identification number for companies
– Company name
Personal data with an asterisk must be provided. Failing to provide them, 3D SURGICAL will not be able to process the request of the User. Some personal data are collected automatically because of the actions of the User on the site.
Forms and methods of collection
Your personal information is collected through the following methods:
– Order form
– Contact form
Use of cookies
By continuing to browse the Site, the User accepts the use of cookies. Cookies are small files that can be dropped and / or read when you visit the site and use the services offered there. Certain cookies are essential for the proper functioning of the Site, such as cookies linked to the shopping cart of potential products that the User plans to order via the Site, session ID cookies, authentication cookies, cookies. customization of the user interface (choice of language or presentation), as well as cookies allowing various measures of attendance. By refusing the installation of these essential cookies, the proper functioning of the Site as well as access to all the items and features that are offered may not be insured. By continuing to browse this Site, the User accepts the use of these cookies. the User can also manage the recording of cookies by setting his browser. The setting depends on the browser and the terminal used. Refer to the information provided by each browser :
– Internet Explorer : https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies
– Chrome : https://support.google.com/chrome/answer/95647
– Firefox : https://support.mozilla.org/fr/kb/activer-desactiver-cookies-preferences
– Safari : https://support.apple.com/fr-fr/guide/safari/sfri11471/mac
Purposes and legal bases of the treatments
Personal data are processed for the following purposes:
– Creation and management of access to the account opened by the User,
– Personalization of the services offered and messages sent,
– The response to users’ requests,
– Management of orders placed by the User and the customer relationship.
The processed treatments have for legal basis the consent of the User with the exception of processing for the needs of the management of past orders and the customer relationship that is necessary for the performance of a contract to which the User is a party.
The duration of the conversation
Personal data used for order management purposes shall be retained for the period of time necessary for the management of the business relationship plus the time necessary to prove a right or contract. The personal data used for commercial prospecting purposes are kept for a period of 10 years from the end of the business relationship or the last contact from the User. Personal data relating to credit cards are deleted as soon as the transaction is completed. The personal data relating to a prospect / non-customer contact is kept for a period of 10 years from their collection or the last contact from the prospect.
Addressees of personal data
The personal data collected is intended for the various services of 3D SURGICAL in charge of the execution of orders and in particular the following services, within the limits of the attributions of each:
– Communication and Marketing Department,
– Logistic service,
– Commercial service,
– Financial service
User Rights
The User has a right of access, rectification, erasure and portability of the data concerning him as well as a right of opposition, limitation and withdrawal of the consent if necessary, in the conditions and limits provided by the regulations. In addition, in accordance with Article 40-1-II of the “Informatique et Liberté” law, the User may transmit to 3D SURGICAL guidelines relating to the storage, erasure and communication of his data after his death. To exercise one of these rights, the User can contact 3D SURGICAL, 12, rue de la Tuilerie, ZA de la Tuilerie, 94440 Marolles-en-Brie – info@3dhorse.fr
The User is informed that if he exercises a right of opposition or withdrawal of consent, if any, before the end of the order, 3D SURGICAL can not guarantee the proper execution of said order. In accordance with Article L223-2 of the Consumer Code, it is recalled that the User has the right to register on the list of opposition to soliciting phone calls from Bloctel.
Finally, the User may lodge a complaint with the supervisory authority, namely the CNIL.
Applicable law
The Privacy Policy and any dispute arising from the collection or processing of personal data by 3D SURGICAL, are subject to French law and the jurisdiction of the courts of France.
Changes to the Privacy Policy
The Privacy Policy may be modified at any time by 3D SURGICAL